8www Privacy Policy
Most privacy pages are written to protect the company. This one is written so a player in Dhaka can follow it. Below is the data we hold, the reason we hold it, who reads it, and the four things you can ask us to change.
18+ · Play ResponsiblyWhat we hold from the moment you sign up
Opening an account takes four details: a mobile number that can receive a text message, your name as it appears on your ID, your date of birth so we can confirm you are 18 or over, and your district. An email address is optional and used only for account notices.
- Login times and the IP address each session starts from, kept for account security
- The device and browser you use, including your Android version, so the lobby fits your screen
- Your password, stored as a hash rather than readable text that staff could copy
- The pages and games you open, used to order the lobby and flag unusual play
We do not ask for your national ID number at sign-up. That request comes once, at your first withdrawal, together with a photo of the document. Changing your listed number later takes a live chat message and the same check.
Payment records from bKash, Nagad, Rocket and bank transfer
Every deposit leaves a record: the amount, the transaction ID, the wallet or bank number it came from, and a time stamp in UTC+06. Our cashier matches that record against the confirmation the provider sends, which is why a bKash payment usually appears inside 6 minutes.
We never see your wallet PIN or your bKash password. No member of staff will ask for either one in chat, and anyone who does is not speaking for us. Payouts leave in about 10 minutes, back to the wallet or bank account you paid from.
A PIN is never part of any step here. Not at deposit, not at withdrawal, not when a chat agent helps you fix a failed payment. If a message asks for one, close it and open live chat from the site yourself.
How long do we keep a player's records?
While the account stays open, we keep everything listed above. Close it and the betting and payment history remains on file for as long as our payment partners and the law require, then we delete it or strip out the parts that identify you. Marketing permissions end the moment you withdraw them, with no waiting period.
One message to live chat closes an account. The desk runs 24 hours a day and the agent will explain what happens to any balance first, and whether a bonus still has play left on it.
What our cookies actually do
A session cookie keeps you signed in while you move between the lobby and the cashier. A preference cookie remembers your language and that you play in ৳. A security cookie notes the device a login came from, so a login from an unfamiliar phone can be challenged. Analytics cookies count visits, which tells us which pages load slowly on mobile data.
Block cookies in your browser and the pages still open, but the login form will not hold. We place no third-party advertising cookies on this domain, and we do not follow you onto other sites.
Who else can see your account information
Four groups outside our own staff read parts of your record. None of them receives your password, and none receives the whole file.
| Who | What they receive | Why |
|---|---|---|
| bKash, Nagad, Rocket, bank | Amount, transaction ID, sending number | To confirm a deposit or send a payout |
| FA Chai, JDB, JILI, CQ9, PG Soft | An account number only, no name or phone | To run the games and return results |
| Identity reviewers | The one document you upload | First-withdrawal check |
| Law enforcement | Account and payment records | Only when a lawful order arrives |
We do not sell player data, and we do not pass your number to other betting companies. Staff access is limited by role: a chat agent can see your ticket history but not your uploaded documents.
Identity documents before your first payout
We accept a National ID card, a passport or a driving licence. Upload one clear photo in the cashier and the review takes up to 6 hours. Your first payout can then take up to 2 hours, because wallet and bank confirmations move slower than the routine 10-minute cashout. Minimum withdrawal is ৳1,200, and the daily ceiling on our entry tier is ৳80,000.
Upload the document once. It stays on the account for later withdrawals, and you are not asked for it again unless the name on it changes.
What you can ask us to do with your data
Four requests come up most often, and every one of them starts the same way: a message to live chat.
- Send a copy of the account details and payment history we hold for you
- Correct a name, number or date of birth that was typed wrong
- Stop bonus texts and promotional messages, leaving only account notices
- Close the account and have the marketing record removed
Anything touching an identity document goes to the privacy team rather than the front desk, and the agent tells you exactly what to send. Keep the reference number from that reply, since it links your request to the right account.
How to raise a privacy question with 8www
Live chat is the fastest route at any hour, and the help centre holds the account and payment articles you can read first. Ask for the privacy team if your question covers documents, a data copy or a closed account, and say plainly what you want done. Put nothing sensitive in that message: no password, no wallet PIN, no full card number.
Short answers to the usual data questions
Can I play without giving a phone number?
Does 8www ever ask for my bKash PIN?
What happens to my data if I stop playing?
Can I have my betting history deleted?
A detail on my account is wrong. Who fixes it?
That is the full picture for accounts held in Bangladesh. If you are still deciding, the registration page lists the four details we ask for, the 8www homepage shows the games and the current welcome offer, and payment questions sit in the deposit methods guide.